[Sigia-l] Survey Advice

[Cinnamon Melchor]

| >Also, when asking about various services that people have used on the
| >site, is it better to provide a list of possible services or 
| ask an open
| >ended question asking them which services they have used?


A handy reference book I keep on my desk:

Improving Survey Questions
Floyd J. Fowler, Jr
ISBN 0-8039-4582-5 (cloth); 0-8039-4583-3 (paper)

< http://www.sagepub.com/book.aspx?pid=3075 >

Cinnamon Melchor | Sapient Arlington
e: cmelchor at sapient.com