[Sigia-l] Recommendations on Chat Tools for Intranet

[Kevin Fox]

I work for a company called JanRain and we develop a communications 
platform called Pibb (http://pibb.com).

Its real time chat with everything archived, all based on OpenID, great 
for a variety of uses including what you mentioned.

You can learn more at http://janrain.com/products/pibb 

Adrian Howard wrote:
> On 15 Jan 2008, at 04:35, Jeanpierre Caramanica wrote:
>
>   
>> I work at MetLife on the intranet business team responsible for  
>> ownership of the intranet.  Several business partners have  
>> requested chat rooms and forums in particular to capture employees'  
>> comments/feedback and have all users able to see comments submitted  
>> by other users.
>>
>> Any recommendation (product or other), thoughts and/or lessons  
>> learned would be great.
>>     
> [snip]
>
> I've not used it myself, but I've had folk rave to me about http:// 
> www.campfirenow.com/
>
> I've generally found that this sort of thing is better run with:
> * As little mechanism as possible. Don't have lots of different  
> groups. Don't have approval systems before comments are seen.
> * As much transparancy as possible. Don't hide information from  
> groups just because they "don't need to know".
>
> Depending on the context you might want to think about blogging tools  
> or wikis.
>
> Cheers,
>
> Adrian
>
> ------------
> IA Summit 2008: "Experiencing Information" 
> April 10-14, 2008, Miami, Florida
>
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-- 
Kevin Fox
503-810-7737
www.janrain.com
kfox at janrain.com
https://pibb.com/me/kfox.myopenid.com