[Sigia-l] Where is usability in the org chart?

[Alexander Johannesen]

On 5/24/06, andrew at humaneia.com <andrew at humaneia.com> wrote:
> This is not to malign any person or organisation within Government that is
> actually doing it in an organisation-wide sense - I would love to hear
> about it if this is happening :)

Because some of us folks in the Web Publishing branch of the IT
division have a slight clue and because we're involved in design,
we've chartered UX as part of our processes, and there are trickles of
UX-lookalikes (don't get me started :) in a few more programming type
projects around as well, but nothing is so official that it just
happens (I usually make some strong points and shout down the
corridors, nothing too dramatic). If my branch isn't part of design
nor management of a project, there's not too much hope in any UX work
done. UX doesn't fit into the Prince2 Project Management Methodology,
you see, and hence it can't be a good thing to do. I could use a *lot*
of swear-words explaining Prince2. *sigh*

There are, like you say, a number of projects-based UX scattered
throughout Canberra (where most federal government in Australia sits);
I know that the dept of Immigration has a 5 member strong UX team
doing stuff lately, so it's certainly recognised as something that's
needed. Donna Maurer (who's busy at Webstock right now, I think) is
usually flat out with work, too, but again, all of it projects and not
branch nor division little less departement policy or processes.


Alex
-- 
"Ultimately, all things are known because you want to believe you know."
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