[Sigia-l] Where is usability in the org chart?

[Skot Nelson]

On May-23-2006, at 2:50 PM, andrew at humaneia.com wrote:

> JoAnn Hackos in "Managing Your Documentation Projects" talks about  
> the evolution of an organisation from being a low/inconsistent  
> documentation zone to being a centrally organised/self-improving/ 
> managed documentation zone.
>
> Usability (and IA for that matter) in the Australian Government is  
> mostly off the org chart entirely.

Marketing/communication with a dashed line to Information Technology.

Cooper argues that it straddles a line as well, by my recollection of  
a presentation I attended in Seattle.