[Sigia-l] Card sorting? Why?

[david_fiorito at vanguard.com]

A few years ago I was working to reorganize an intranet for a Fortune 500 
company.  Needless to say, they had many different internal audiences who 
often had conflicting needs.  I used both open and closed card sorting to 
uncover just what information was valuable to which audience and how they 
structured their world.  The card sorting led us to an elegant design that 
provided structures that were actually useful to our multifaceted user 
base.  I could not have reached that particular solution without a tool 
like card sorting.

Cheers,

David
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