[Sigia-l] Kano Analysis

Boniface Lau boniface_lau at compuserve.com
Wed Nov 17 22:02:25 EST 2004


> From: Eric Scheid
>  
> Are you suggesting that KA be applied to an individual widget, so as
> to determine which features/functions of that widget get special
> attention or not?

No. I meant using KA to determine a widget's requirement.


> 
> This pre-supposes that an individual widget has requirements. Just
> how far down into detail does one go?

Even a single line of code has its requirement.

Of course, not everything's requirement needs to be treated formally.
Similarly, not all KAs have to be conducted formally. In fact many
people apply KA on an opportunistic ad hoc basis. Some doing so
unaware of even the name Kano Analysis.


Boniface




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