[Sigia-l] Forcing practice

Peter VanDijck pvandijck at lds.com
Mon Sep 29 11:57:47 EDT 2003


> Are you SURE you have to force them through a learning process? I also work with an extremely complex site and this would be strongly resented and people would probably just click through it as fast as they could. The only way I can think of that you can ensure people learned something is by some sort of test. People would be furious. Branding would suffer.

I know. 

> What are the kinds of errors people make? What are the consequences? Are you sure you can't solve this through design and error checking? (I bet you are, but I can't help myself -- I gotta ask!)

Yes - can't solve through design or error checking. The errors generated
are rather nasty - direct impact on pay.

It's all far from ideal, I'm trying to get some different angles on it
all.
P



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