[Sigia-l] rate pages examples

John O'Donovan jod at badhangover.net
Fri Mar 21 05:40:06 EST 2003


I think the notes part is important - get people to write some feedback
notes rather than just press a button and they are more likely to tell you
something useful. If you just have Ratings (1-5) then you will know if
something is not easy to use, but you won't know why!

I've mainly seen it for "rate this page" rather than "was this easy" type
questions.

Microsoft have this in various guises around their site. For example:

Rate this page...with notes for feedback (link top right, rating at bottom
of page)
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnnetcomp/h
tml/imagebutton.asp

Add feedback only in notes form...(link top right, notes entered in popup)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q309023&ID=kb;en-us;
Q309023&SD=MSDN

It is offering them some good fedback I feel because they have extended the
functionality of the feedback. The little graphs are interesting - though
they are not community building through this feedback, the graph gives a
taste of how many people gave grades and what those grades were.

Cheers,

jod






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