[MNASIS-L] Serving Your Community workshop, May 5, 2010 - Mankato

[VanCura, MaryAnn]

Forwarded on behalf of workshop organizers, Mollie Pherson, SELCO, and
Patty Biesterfeld, TdS....While the expected audience will be public
library staff, all are invited. - Mary Ann


Serving Your Community
       
Date/Time: Wednesday, 5/5/2010, 10:00 AM-4:00 PM

Location: TdS Conference Room, 1400 Madison Ave., Suite 622, Mankato


Interested in learning customer service skills to enhance service to
your library's community? Traverse des Sioux Library System (TdS) and
SELCO are pleased to bring Peg Werner, Director of the Viking Library
System, to the Traverse des Sioux Library System Office in Mankato on
Wednesday, May 5th for a workshop called Serving Your Community. This
workshop, a core offering of the Minnesota Certification program, will
focus on aspects of customer service in the library.

Free to all members of the Minnesota Regional Public Library Systems and
interested library staff from libraries of all types across the state.
Lunch is on your own.

This workshop will address the following MN Certification competencies
<http://www.arrowhead.lib.mn.us/certification/comp.htm> :
*Technical Services: Collection Development 1, 3, 4; Cataloging and
Classification 1
*Public Services: Administrative and Planning Services 1, 2, 9; Direct
Patron Services 1, 2, 9

How to register for the workshop:
Please register online at the link below. You may also register by
emailing Patty Biesterfeld at pbiest at tds.lib.mn.us or Mollie Pherson at
mpherson at selco.info. Include your name, library, and email address, and
please indicate if you require special accommodations.

The deadline for registration is Friday, April 30, 2010.

Link: To register online, click here.
<http://engagedpatrons.org/EventsExtended.cfm?SiteID=3499&EventID=62963>

       [or,
http://engagedpatrons.org/EventsExtended.cfm?SiteID=3499&EventID=62963
<http://engagedpatrons.org/EventsExtended.cfm?SiteID=3499&EventID=62963>
] 

Find this workshop information later:

BlogJunction Minnesota entry: http://webjunctionworks.org/mn/blog/?p=367

Statewide Calendar entry
<http://evanced.info/minnesota/evanced/eventsignup.asp?id=2419> :
http://evanced.info/minnesota/evanced/eventsignup.asp?id=2419

--------
Mary Ann Van Cura
Library Development & Continuing Education Coordinator
State Library Services
1500 Highway 36 West
Roseville, MN 55113
651-582-8632 voice   651-582-8752 fax
maryann.vancura at state.mn.us
education.state.mn.us/MDE/Learning_Support/Library_Services

 

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