[Sigia-l] Ethnographic research?

[Arthur Fink]

At 07:25 PM 2/9/2004, Samantha Bailey wrote:

>At Wachovia we have begun to use Contextual Inquiry as part of our process
>on large projects and there are some definite overlaps between ethnography
>and contextual inquiry. To learn more see the Beyer/Holzblatt book:

Indeed, that's a core part of my work also ... a natural extension of the 
phrase "Listening to Users" that I put on my business card and that always 
seems to get a reaction.

Arthur Fink

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