[Sigia-l] Re: Sigia-l digest, Vol 1 #676 - 13 msgs

[Tania]

Emily
I suggest you check out Alan Cooper's book "The inmates are running the 
asylum".  There are many usability horror stories outlined for a range 
of different products.  I think this is a must read for all usability 
professionals.

regards
Tania
Peak Usability
Brisbane, Australia

 Emily Leahy wrote:
>
> Hi all, 
> 
> I work in the User Interface Design department of my
> company and my boss is putting together a presentation
> to  get people from other departments to see the
> importance of usability (and usability testing).  As
> part of this, he has asked us to find examples of
> "usability horror stories" where a product or site's
> lack of usability has cost a company on a
> near-catastrophic level.