[Siguse-l] Frustration and others negative affective feelings in Web navigation behaviors

[Jean-Yves Delort]

Hello,

I am working on information seeking behaviors on the Internet.
Do you know some works relevant to the topic of detecting
clues about frustration during a Web information seeking process (ISP)?
Or do you know any work related to this topic, for instance works that
have studied how to detect that a user is "lost in hyperspace" ?
A last question, Kuhlthau talks about frustration but also confusion and
more generally affective feelings occurring during the search process, do
you know if someone proposed some (practical or not) ways to detect one of
these.

Of course I will summarize for the list and thank you very much for your
ideas and suggestions.

Best regards

Jean-Yves Delort







*************************************
PLEASE USE THE FOLLOWING ADDRESS :
LIP6, Pole IA
8 rue du Capitaine Scott
75015 Paris, France

(metro station :  Dupleix or Bir Hakeim)

telephone (33) 1 44 27 88 02, fax (33) 1 44 27 70 00
Web: http://webia.lip6.fr/~delort

e-mail address : Jean-Yves.Delort at lip6.fr