Tenopir C "Information metrics and user studies" ASLIB Proceedings 55(1-2):13-17, 2003

[Eugene Garfield]

Carol Tenopir : ctenopir at utk.edu


TITLE    Information metrics and user studies
AUTHOR   Tenopir C
JOURNAL  ASLIB PROCEEDINGS 55 (1-2): 13-17 2003


 Document
 type: Article    Language: English    Cited References: 12   Times Cited:1


Abstract:
Three questions - what can be studied; how can studies be done; and what can
be measured - drive research methods and help to identify information
metrics for user studies. User studies can investigate user needs, search
strategies, or preferences. observing and asking, the two main methods for
conducting user studies, yield quantitative and qualitative data through
studying patterns of behavior and insights into motivation. ciber (Centre
for Information Behaviour and the Evaluation of Research, City University,
London) is in a good position to continue supporting information user
behavior studies that use a variety of methods to gather both qualitative
and quantitative data and help establish consistent metrics.

Author Keywords:
user studies, methods, methodology

Addresses:
Tenopir C, Univ Tennessee, Sch Informat Sci, Knoxville, TN 37996 USA
Univ Tennessee, Sch Informat Sci, Knoxville, TN 37996 USA

Publisher:
EMERALD, 60/62 TOLLER LANE, BRADFORD BD8 9BY, W YORKSHIRE, ENGLAND

IDS Number:
730MW


 Cited Author            Cited Work                Volume      Page   Year
     ID

 BORGMAN CL            INFORM PROCESS MANAG          25       237      1989
 BORGMAN CL            J AM SOC INFORM SCI           47       493      1996
 BORGMAN CL            J AM SOC INFORM SCI           40        99      1989
 HARTER SP             ANN REV INFORMATION           32         3      1998
 HEWINS ET             ANNU REV INFORM SCI           25       145      1990
 INGWERSON P           INT INF SEEK IR 4 LI                            2002
 KING DW               ANN REV INFORMATION           34       423      2001
 MABE MA               ASLIB PROC                    54       149      2002
 PULLINGER D           ELECT J USER BEHAV L                            2002
 TENOPIR C             ELECT J REALITIES SC                            2000
 WANG P                ANN REV INFORMATION           34        53      2001
 WATSON JS             J AM SOC INFORM SCI           49      1024      1998



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_______________________________________________________________________
Eugene Garfield, PhD.  email: garfield at codex.cis.upenn.edu
home page: www.eugenegarfield.org
Tel: 215-243-2205 Fax 215-387-1266
President, The Scientist LLC. www.the-scientist.com
Chairman Emeritus, ISI www.isinet.com
Past President, American Society for Information Science and Technology
(ASIS&T)  www.asis.org
_______________________________________________________________________




ISSN:
0001-253X