[Sigiii-l] IFLA Pre-Conference 2004 - CALL FOR PAPERS

[Goncalves, Andrea Ferreira (BIR)]

IFLA Pre-Conference 2004 - CALL FOR PAPERS

Title: The virtual customer: a new paradigm for improving customer relations
in  libraries and information services

Date: August 18-20, 2004. This Seminar will be part of the activities of the
IFLA Annual Conference that will take place in Buenos Aires (Argentina).
http://www.ifla.org/IV/ifla70/index.htm

Deadline to submit proposals: November 30, 2003

More information: http://www.eca.usp.br/iflamkt

Promotion:
IFLA Management and Marketing Section
Departamento de Biblioteconomia e Documentação da ECA/USP
École de Bibliothéconomie et des Sciences l´information, Université de
Montréal


Profa. Dra. Sueli Mara S.P. Ferreira
Depto. de Biblioteconomia e Documentação
Escola de Comunicações e Artes
Universidade de São Paulo
Av. Prof. Lúcio Martins Rodrigues, 443
05508-900  São Paulo  -  SP  -  BRASIL
Tel.: (011) 3091-4076  Fax : (011) 3091-4325
E-mail: iflamkt at eca.usp.br