[Sigia-l] Functional Decoration: visual cues for wayfinding

[WILLIAM EVANS]

On "Expert Entrainment", "Best Practices" and "Appeal to Principles"

Might I humbly suggest this http://vimeo.com/30596502

We use the cynefin sense-making framework in client partner negotiations and product strategy discussions. 


~ will
-----------------------------------------------

WILL EVANS
Director, Experience Design & Research
TLC Labs
will at tlcdelivers.com
@semanticwill
617.281.1281



On Mar 9, 2013, at 12:01 PM, Jonathan Baker-Bates <jonathan at bakerbates.com> wrote:

> "why doesn't my opinion matter; when does an opinion become an *expert*
> opinion?"
> 
> I always bring a clipboard to interviews and wear a lab coat and glasses.
> Never had the problem you describe. But if I did, isn't it just down to
> whether the idea makes sense to the person you're talking to?
> 
> I find it's always rather frustrating to be hit with a demand to justify
> something very specific with secondary research, because there almost
> always isn't any. Most things like navigation principles can only be
> justified by reference to higher level principles, like
> known psychological phenomena, or whatever. Otherwise, you're in a Douglas
> Bowman situation:
> http://stopdesign.com/archive/2009/03/20/goodbye-google.html
> 
> Jonathan
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