[Sigia-l] Recommendations on Chat Tools for Intranet

[Adrian Howard]

On 15 Jan 2008, at 04:35, Jeanpierre Caramanica wrote:

> I work at MetLife on the intranet business team responsible for  
> ownership of the intranet.  Several business partners have  
> requested chat rooms and forums in particular to capture employees'  
> comments/feedback and have all users able to see comments submitted  
> by other users.
>
> Any recommendation (product or other), thoughts and/or lessons  
> learned would be great.
[snip]

I've not used it myself, but I've had folk rave to me about http:// 
www.campfirenow.com/

I've generally found that this sort of thing is better run with:
* As little mechanism as possible. Don't have lots of different  
groups. Don't have approval systems before comments are seen.
* As much transparancy as possible. Don't hide information from  
groups just because they "don't need to know".

Depending on the context you might want to think about blogging tools  
or wikis.

Cheers,

Adrian