[Sigia-l] JOB - Web Usability Manager (Wachovia Bank, Charlotte, NC)

[steve.schang at wachovia.com]

Web Usability Manager (Wachovia Bank, Charlotte, NC)

Role
The Web Usability Manager leads the information architecture, interaction 
design and usability engineering efforts for an advanced and growing user 
experience design team.
 

Responsibilities
*  Provide leadership, management and coordination as needed for the 
Charlotte Web Usability team. 
*  Communicate and evangelize about user centered design and usability 
testing within the IDG group and beyond.
*  Help create the vision for websites and help plan for evolution and 
growth of sites over time.
*  Collaborate with interaction designers, usability engineers, business 
partners, developers, and graphic designers to design the information 
architecture of the website and its component elements. 
*  Consult on the development of usable organization and navigation 
systems, search engine interfaces and search engine configuration. May 
assist with the development of controlled vocabularies and thesauri. 
*  Direct and advise with research efforts around our business partners' 
organizations, their goals, their users, and their content.
*  Participate in user modeling, storyboarding, scenario development, 
high-level use case definition, task analysis, and other activities to 
capture and develop user requirements and integrate these into the product 
design.
*  Explore technologies that complement the abilities of humans to add 
value to information.
*  Ensure integration of efforts within Wachovia by staying informed of 
major initiatives, collaborating with peers to combine efforts, and 
creating synergies where appropriate.
*  Ensure that policy, procedures, and guidelines are developed and 
revised as well as followed in development and maintenance process.
*  Apply a user-centered design methodology to all projects. 
*  Contribute to knowledgebase of interaction design and UCD information.
*  Share tasks with information architects and interaction designers as 
appropriate to develop skills and balance workloads.
*  Participate in user-centered design related professional development 
activities.


Required Skills
*  Demonstrated leadership experience in field of information 
architecture, interaction design or usability engineering.
*  Demonstrated management and supervision skills and experience.
*  Demonstrated skill motivating a team.
*  Public speaking proficiency and experience.

 
Preferred Skills/Experience
*  Incumbents typically have a Master's degree in information science, 
librarianship, human-computer interaction, anthropology, cognitive 
psychology or related fields.
*  Knowledge of financial services preferred


To Apply
To be considered for this position, please go to the Wachovia website.
https://careers.wachovia.com/Careers/cc/CCJobResultsAction.ss?command=ViewJobDetails&job_REQUISITION_NUMBER=186715
or
www.wachovia.com, go to Careers, and then Job Search. Enter in the 
requisition number, 186715 in the Keywords field.
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