[Sigia-l] Tagged: Malicious Social Network
Livia Labate
liv at livlab.com
Mon Apr 23 19:50:13 EDT 2007
> James Aylett wrote:
> Most people don't understand privacy or security.
Amen. We have conducted primary research this year on this topic to
assess how we could best educate folks about the risks they are faced
with online (and to build personas to design a solution).
People talk a lot about what they are concerned about (SPAM primarily)
and what they fear (identity theft), but they don't do anything about
any of the issues they bring up (barely have anti-virus software).
What I found most interesting, however, is that they have high
expectations about what others (read: ISP and people they pay money to)
should do for them, while they have explicit expectations about how
systems should behave (AKA, remember me and don't bother asking me my
password every time, just keep me authenticated).
It's a tough world to be in when you have to reconcile the expectations
for being secure and safe versus minimal user effort.
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