[Sigia-l] Rant about bad IA practice.
Dan Saffer
dan at odannyboy.com
Mon Oct 30 13:57:30 EST 2006
On Oct 26, 2006, at 8:36 AM, Stewart Dean wrote:
> 'User Profiles'.
>
> This is jack, he's 22 and he drives a Ford. Great - so there is a
> real user called jack? Apparently not. The problem with may
> profiles I have seen is they have nothing to do with the real
> information. They are marketing profiles full of assumptions and
> prejudice and therefore useless in the pragmatic world of building
> a web site.
>
This is because most people do personas wrong, basing them off bad
marketing/demographic data or out of their own imaginations. Done
well, they are derived almost entirely from research and are based on
common behaviors and traits, not on common demographics or the
designer's fertile imagination.
I wrote my own rant about this last year, called Persona Non Grata:
http://www.adaptivepath.com/publications/essays/archives/000524.php
Dan Saffer
book http://www.designingforinteraction.com
work http://www.adaptivepath.com
site http://www.odannyboy.com
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