[Sigia-l] Sample question set for user research

[karl v]

I'm in the early stages of planning for some user
research in the field of storage management systems
(storage arrays, drive trays, volumes, volume groups,
RAID levels, etc.), and to serve as a starting point
for survey and on-site interview questions I'm
wondering if anyone has a reference to a user research
question set. If there is such a set out there it
would certainly be useful to customize that based on
my company's line of business rather than starting
from scratch. 
 
In the absence of a known question set, feel free to
offer up individual approaches to user research,
specific areas of investigation, specific questions,
techniques, etc.
 
Thanks in advance for any references or suggestions,
 
Karl Vochatzer
 
User Experience
LSI Logic
Austin, TX


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