[Sigia-l] Forcing use of Web pages instead of email

[Christopher Fahey]

> Is anyone else irritated by the increasing trend of 
> organisations to not publish any proper email addresses but 
> instead force users to communicate with them by filling in 
> boxes on a Web page?

If the user is not logged in to their own personal (i.e., private) computer,
or if they use a web-based email client, a simple "mailto" link is a bad
idea, and a web page form is preferable. 

There are a *lot* of use cases that can fit this model. Imagine a systems
administrator trying to submit a support request from one of their
colleague's computers. And a *lot* of people use web-based email clients as
their primary email client. 

-Cf

Christopher Fahey
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Behavior
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