[Sigia-l] Discount vs. High End testing

[Kenneth Bryson]

Hi folks,

I'm planning usability testing for a government website redesign, ie.
modified Information Architecture, interaction design, and navigation
scheme.   My plan is to use various discount usability techniques to get
through this in an effective and efficient manner, including card sorts,
paper prototyping, lo-fi online prototyping, use cases, etc.

My question is, will this be "enough" to go on, or should I also look
at "high end" options like actually recording users, analysing time on
task, number of clicks, etc. using something like Morae?  
http://www.techsmith.com/morae.asp

My feeling is that the multiple discount method approach will provide
more than enough information to create a useful and usable site. 

I'm not doing social research or looking for trends in web usage.  Is
there any reason I should consider including some 'high end' tools in
this?

Thanks much!

ken






--
Ken Bryson, MISt
User Experience Architect
Creative Services
City of Toronto

Tel: 416-338-2780
Fax: 416-392-7999
kbryson at toronto.ca