[Sigia-l] Seeking Best Practices: order for chaos

[Listera]

A.F. Cossham:

> Yes, kind sir, but it is demonstrably true in other contexts

Which, gentlewoman, is my point: there's no "best practices," it's utterly
contextual.
 
> two parallel services from one organisation (?).

No, not parallel but different, disjointed, even competing services from the
same organization, which is often the genesis of the problem.

> I'm simply pointing out that the end user does not give a damn how the
> organisation is structured if they can't do what they want on the website.

Of course not. But that speaks mostly to the failure of the website. I'm
pointing to the failure of the organization. Specifically, the tendency of a
non-integrated organization that pretends to be unified by way of presenting
an umbrella organization. My narrow point is that this discrepancy will
almost always fail in the long run and can't be cured by tinkering with the
website: it is, ultimately, an organizational issue. Now, I don't call it an
organizational "problem" because I favor non-monolithic, distributed
structures to begin with.

---- 
Ziya

Best Practices,
For when you've run out of your own ideas and context.