[Sigia-l] Seeking Best Practices: order for chaos

A.F. Cossham cossham00 at xtra.co.nz
Thu Sep 29 02:31:42 EDT 2005



> From: Listera <listera at rcn.com>

> 
> A.F. Cossham:
> 
>> They want a one-stop shop.
> 
> That's demonstrably false, in many contexts.
Yes, kind sir, but it is demonstrably true in other contexts, and mine is a
small example from a tertiary institution with 30,000 students, which is
quite some user base for a NZ organisation.

 
>> In the same way, it really isn't any use structuring our website to reflect
>> the various elements of the organisation if those elements don't mean much to
>> those using the website.
> 
> Continuing the example above, various TW properties operated pretty much as
> disjointed fiefdoms and produced very different publications. Readers/users
> of one pub had little to do with another.
Absolutely, but I'm not talking about readers/users of one
publication/service versus readers/users of another publication - two
parallel services from one organisation (?). I'm simply pointing out that
the end user does not give a damn how the organisation is structured if they
can't do what they want on the website.

Amanda




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