[Sigia-l] Contextual vs. Consistent: Contact Us
Listera
listera at rcn.com
Wed Sep 21 21:06:00 EDT 2005
Neufeld, Blair:
> So does the benefit of having more specific contact information outweigh the
> inconsistent response from that link?
You can have your cake and gorge on it too. ;-)
You can consistently have the same label (Contact Us) point to the "same"
page from different contexts simply by putting up the local info up top when
appropriate, then followed by global info which would be persistent on all
pages. Like so:
Where you have local info that takes precedence:
Contact Us... links to ->
next page
Local info
Global info
Contact Us... links to ->
next page
Global info
No need to introduce another (potentially confusing) menu item on all or
even some pages.
----
Ziya
Best Practices,
For when you've run out of your own ideas and context.
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