On 9/12/05, Todd Warfel <lists at toddwarfel.com> wrote: > Perhaps if we had a better guide for creating personas this would be > less of an issue. 2 impecable sources for personas: book form: About Face 2.0 class form: Cooper practicum -- dave -- David Heller E: dheller (at) gmail (dot) com W: www (dot) synapticburn (dot) com