[Sigia-l] Site Map/Index - as Site Element

[Heather Hedden]

Katie wrote

that her client felt that site maps "are only necessary when the navigation
is otherwise bad."

Lyle wrote:

>My observations of users tell me that they usually only
> resort to the site map if the navigation labels make no sense to
> them...

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Even if usability tests show that user's go to the site map after poking
around in the navigation menus, this does not prove that the navigation
design was faulty. On a large, complicated site, even well-designed
navigation menus and labels may not adequately cover the overall layout of a
site sufficiently from a user's point of view.

--Heather

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Heather Hedden
Hedden Information Management
Heather at Hedden.net
http://www.Hedden-Information.com