[Sigia-l] Site Map/Index - as Site Element

[Eric Scheid]

On 15/3/05 9:02 AM, "Listera" <listera at rcn.com> wrote:

> They are often there to
> access specific items, and it's your search/navigation that ought to
> accomplish that most directly. I'd much rather have someone actually tell me
> "Aisle 5, left side, bottom" than to parse a store map or an elaborate
> listing.

but are you even in the right store in the first place?

my local 7-11 sells hammers, and so could easily provide the answer "Aisle
5, left side, bottom" ... but if I have a lot of hardware bits and bobs to
get I'd rather be in a store that services that need.

When I walk into a physical store, I appreciate the knowing awareness that
is possible just by taking a good look, standing just inside the door. If
they were to instead hide all their goods inside little cupboards (and
provided excellent navigation to compensate), I wouldn't know whether this
is the place for me or not until I go through the bother of trying to fulfil
my shopping list. Risky.

e.