[Sigia-l] Looking for comments on auto information web sites

[Bob Don]

Bob Huerster wrote:

> I am interested in hearing any comments that SIGIA-L members have on Web
> sites that people use to research autos, such as KBB.com and Edmunds.com. I
> am particularly interested in hearing about any particular features or tools
> on sites like these that people find particularly helpful, well designed,
> innovative, or appealing. 

Good topic,Bob !!
<rant>
Every time I go to the Edmunds.com web-site,I think that:
(1)..they have a scarcity of the-guys-who-make-web-sites-usable and/or 
(2)..they have management who have a what's-usability-gotta-do-with-it
approach and/or
(3)..they NEVER did do a competitive analysis of the web-site and/or
(4)..they never did read the *famous* book on home-pages by you-know-who :)
</rant>

I had an interesting conversation with a member on another group,who
just started working for Edmunds.com,and she did confirm some of my
thoughts.This is what she had to say:
<quote>........they have never had usability in their organization so
I have the challenge of developing all of their usability
guidelines</quote>

Famous last words??

**If you are interested in talking with this member,please contact me
off-list !***

>well designed, innovative, or appealing. 
Edmunds.com = HAH !
Kbb.com = wins hands down atleast in terms of JUST the home-page
design Vs Edmunds.com

Best,
Bob2




....because perfect ain't quite good enough !!!