[Sigia-l] To sort or not to sort

[FelcanSmith, Mark]

> Sarah Ockler wrote:
>
> Can you give any examples of what types of searches the users would be
> performing in your example, or why they would want or need a sort
> option?
> 

2nd part of your question first...I don't have a clear understanding of
why they might want to do the sorting. I'm new on this, and really only
reviewing these designs, but I haven't been able to do any task analysis
w/ users to determine if a sort is even needed here.

This search is part of a knowledge management project, initial users are
customer service reps who are searching on financial product information
(both active and discontinued products), associated forms, rate sheets,
disclosures, performance history, and more...

There are filter options provided up front; type - resource/product,
subtype - longer lists based on type selection, and channel - which
business unit does the product fall under.

Results are returned in a tabular format w/ column headers:
Title/Description, Subtype/Date, and File Type.