[Sigia-l] TMI - and expert-level knowledge

[Thomas Vander Wal]

Compare Blink to Gordon Rugg's identification of problems with relying
on patterns in the Wired article on Rugg and his verifier method
http://www.wired.com/wired/archive/12.09/rugg.html).  Gladwell gets to
some of the problems with patterns, but Rugg's assessment really
drives this home.

ATB,
Thomas


On Sun, 06 Feb 2005 15:11:07 -0500, Listera <listera at rcn.com> wrote:
> Donna Fritzsche:
> 
> > This looks fascinating - one question I have, do you know if the
> > examples they give apply mostly to fields such as medicine -where the
> > experts (in this case, doctors) have alot of precompiled,
> > academically learned  and experience- based information?
> 
> "Blink" really talks about the ability to react to events/problems. That
> 'ability' is cultivated in various ways. The emergency room doctor has a lot
> of pre-compiled information in his head but what makes him different than,
> say, a podiatrist is the acuteness of the circumstances under which he needs
> to parse a situation and make a split-second decision that's often a matter
> of life or death. So it's really not necessarily the nature of the info but
> how that info is contextualized and applied in highly compressed
> circumstances. Gladwell talks about high-profile security guards and the
> infamous case of NYC police officers mistakenly shooting a young black man,
> etc., where application of 'best-practices', if you will, under extreme
> duress is the differentiator. Many of the examples in the book are pretty
> fascinating. Gladwell also talks about 'user testing' and how (not) to
> understand what users may or may not be telling researchers with examples
> from the Aeron chair to New Coke.
> 
> But don't read the book, Donna, as I may have once come into contact with
> the author in a NYC bookstore last year, and that's easily worth $327,894.43
> to me. :-)
> 
> Ziya
> Nullius in Verba
> 
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