[sigia-l] Seven deadly excuses for poor design

[Boniface Lau]

Seven deadly excuses for poor design 

http://zdnet.com.com/2102-1107_2-5324894.html

PD> 4. "Well, it makes sense to me." 
PD> Translation: "I’m a representative sample of our customer base."

PD> 5. "It will be so cool if we do it this way." 
PD> Translation: "My personal target audience is my co-worker (or
PD> resumé) rather than the customer."

PD> 6. "Customers will get used to it." 
PD> Translation: "Customers will continue using the product long
PD> enough to lose touch with how difficult it is."

PD> 7. "That’s what the help desk is for."
PD> Translation: The design issues will soon be someone else’s
PD> problem.


Boniface