[Sigia-l] Kano Analysis

[Boniface Lau]

> From: Eric Scheid
>  
> On 19/11/04 2:32 PM, "Boniface Lau" 
> <boniface_lau at compuserve.com> wrote:
> 
> >>> A site map requirement is helping users to understand site
> >>> organization.
> >> 
> >> ok, how do you then determine which features and functions a site
> >> map would have to satisfy this requirement?
> > 
> > That is where design comes in.
> 
> So you would then ignore entirely a methodology designed to
> determine which features of a product make the best payoff in user
> satisfaction?
> 
> a methodology like, say, Kano Analysis?

User satisfaction is a factor in determining requirement. 

By meeting the requirement, one achieves user satisfaction.


Boniface