[Sigia-l] Kano Analysis

[Eric Scheid]

On 19/11/04 2:32 PM, "Boniface Lau" <boniface_lau at compuserve.com> wrote:

>>> A site map requirement is helping users to understand site
>>> organization.
>> 
>> ok, how do you then determine which features and functions a site
>> map would have to satisfy this requirement?
> 
> That is where design comes in.

So you would then ignore entirely a methodology designed to determine which
features of a product make the best payoff in user satisfaction?

a methodology like, say, Kano Analysis?

<sigh!>

e.