[Sigia-l] Controlled vocabulary adoption rates

[Gary Carlson]

One thing about a global CV is that it may represent a global view of a
domain (product list, org chart, geography, etc)but chances are that
different groups require slightly different slices or versions of the
domain.  Tech support needs a different view of the product CV than does
the sales team, for example.  Or it might be that different groups have
workflows and processes built around different structural views of the
CV. Another consideration is that different groups may be able to
respond to changes in the CV quicker than other groups.  

Between the processes and tools that are used to manage the creation and
evolution of vocabularies and other abstracted metadata objects the
ability to create localized views seems to be an important part of
creating buy in and adoption.  

Also, anything that can be done to have stream line the change control
process such that everyone is involved, but not required to sit in a 30
person "taxonomy meeting" once a month may help as well.

Gary Carlson

-----Original Message-----
From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org] On Behalf
Of Mike.Steckel at sematech.org
Sent: Friday, March 26, 2004 11:21 AM
To: holly at indeterminate.net; sigia-l at asis.org
Subject: RE: [Sigia-l] Controlled vocabulary adoption rates

It seems to me the best thing to do is to be sure a wide variety of
people are involved in the development of the CV. People, or
representatives of groups of people, should assist you in evaluating the
terms they will be using and in giving you feedback on an early draft of
the CV. Be sure to highlight how tradeoffs are necessary and that the CV
will not be set in stone. There can be some changes based on use
patterns that emerge later.

Many people will always balk at organizational changes, but they would
have reason to balk if the CV is not using the correct terms or is being
implemented in a way that makes their lives more difficult. Some
pre-testing and interviewing may help you decide why people are balking.

If possible, you might create an opportunity to use the terms in a
near-real world setting too.

Mike Steckel



-----Original Message-----
From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On Behalf Of
Holly Hanna
Sent: Friday, March 26, 2004 1:03 PM
To: sigia-l at asis.org
Subject: [Sigia-l] Controlled vocabulary adoption rates


Hi all,

I've recently been working on an ambitious controlled
vocabulary/taxonomy 
project at a large organization, and one of the problems we've run into 
revolves around the adoption rate within the organization.  Essentially,

people are really excited about the idea of having a single, unified 
vocabulary from which to tag content, but when they realize that using a

controlled vocabulary will mean changing their processes and tagging 
habits, they balk at actually using the vocabularies.  I've heard
similar 
stories from others working within larger organizations.

Have others run into similar problems?  Does anyone have any suggestions

for driving adoption within an organization?  

I'm more than willing to post a summary to the list if people are 
interested.

Thanks,

Holly

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