[Sigia-l] The category of "Miscellaneous"

Christina Wodtke cwodtke at eleganthack.com
Tue Jun 15 23:52:59 EDT 2004


Agreed. My usage of google mail has been proof of that. It's painful to try
to find that one email from the guy who said something about....

Esther says it better than I
http://weblog.edventure.com/blog/_archives/2004/4/19/36468.html

BTW, did a search for Esther hoping to find her blog
http://search.yahoo.com/search?fr=slv2-&ei=UTF-8&p=esther+dyson
Directory was much more useful
http://dir.yahoo.com/Computers_and_Internet/People/Dyson__Esther/

Consider the numbers-- 1/3 of searches are one word queries, another third
at two words (mostly single concept however, I.e. new york). Humans are not
terribly articulate creatures. Browse is a query formation tool.

And sometimes a human providing a representative set of results works better
than allowing popularity to define the meaning of the term. Sometimes.

----- Original Message ----- 
From: "Donna Maurer" <donna at maadmob.net>
To: "sigia-l" <sigia-l at mail.asis.org>
Sent: Tuesday, June 15, 2004 8:34 PM
Subject: Re: [Sigia-l] The category of "Miscellaneous"


> This blanket statement depends on context as well.  The world isn't
> broken up into two types of people. If anything, it is broken into two
> types of task. Some sites and tasks suit known item finding where
> searching is an appropriate method, some suit unknown item finding where
> browsing is an appropriate method.  I'd be silly to browse to a book
> that I know the title of on Amazon, and silly to do a keyword search for
> a French chocolate cake recipe on epicurious. In many cases, a
> combination of approach is appropriate.
>
> This isn't just the information architect in me. I have seen this in
> user research and usability testing as well...It is actually something
> that you need to be very careful with in usability testing. The act of
> writing out a scenario can change it into a known-item find instead of
> an unknown, and people may search rather than their more natural browse.
> But that's another story...
>
> donna
>
> Richard Wiggins wrote:
>
> > You won't find anyone on the planet who is a bigger proponent of
> > manually-crafted search result sets (a.k.a. Best Bets) but it is a
> > fact that the world is divided into two parts:
> >
> > 1) Those who browse by default
> >
> > and
> >
> > 2) Those who search by default
> >
> > Even if you deliver THE right hit as the first item in the hit list,
> > people in category 1) will complain that they had to (gasp!) type in a
> > search to find what they were looking for.
> >
> > That doesn't disqualify the solution; just be aware that browse-only
> > people will kvetch.
> >
> > /rich
> >
> >
> -- 
>
> Donna Maurer
> e: donna at maadmob.net
> blog: http://maadmob.net/donna/blog/
> AIM: maadmob
>
>
>
>
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