[Sigia-l] Job Opening: Contract Interaction Designer at Bank of America Online Banking

[Jenkin, Graham A]

We're looking to hire one contract interaction designer for a (minimum) six month engagement with our eCommerce Customer Experience group here at Bank of America.  If interested, please forward me an email with the subject "Re: Interaction Designer - Bank of America" and include the following:

- Resume
- Brief description of experience, projects, and qualifications
- Hourly pay rate range
- Sample wireframes and site map
- Any other sample docs: task flows, usability testing plan/results, etc.

Feel free to email with any questions/comments.  I will respond to all candidates within the next 2 weeks.

Graham

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Bank of America
eCommerce Customer Experience Team
Interaction Designer

Summary
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The core responsibility of the Interaction Designer is to partner with lead Interaction Designers to drive out user interface solutions leveraging user-centered design methodologies.  The Interaction Designer drives out detailed project and release design documentation, and coordinates the development of user interface and interaction design standards across project teams.

Key Responsibilities
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- Support lead interaction designers in gathering and maintaining business requirements working with line of business and segment representatives
- Drive the optimum implementation of functionality through research and usability testing 
- Conduct task analyses to define user needs
- Develop high-level information flows and navigation systems
- Develop and maintain detailed page schematics for project and release level initiatives
- Work with Technology & Operations to determine technology needs for given initiatives
- Work with visual designers to ensure look & feel of given initiatives meets intended user interaction
- Participate in the development of product prototypes for usability testing and proof of concept purposes
- Participate in usability tests by helping to define methodology, conducting walks-through, and developing reports
- Coordinate with customer experience disciplines to develop user interface and interaction design standards

Required Experience and Skills
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- Masters level Human Computer Interaction qualification or equivalent experience
- Demonstrated knowledge of product development and design processes
- Demonstrated ability to understand financial services product offerings and why people interact with them
- Ability to understand and interpret existing site design and style guides and create effective solutions within those guidelines
- Demonstrated ability to communicate effectively through various formats (oral, written, graphic design) with staff and clients, both individually and in groups
- Working knowledge of various web-related technologies including HTML, JavaScript
- Working knowledge of visual design tools including Visio, Photoshop, Illustrator
- Strong organizational skills
- Deadline- and detail-oriented
- Ability to multi-task
- Highly motivated toward continuous improvement and the ability to motivate others
- Ability to thrive under pressure and adapt to conflict situations

Location
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- San Francisco, CA 
- The successful candidate should be eligible to work in the U.S.


. . . . . .
Bank of America
eCommerce Customer Experience

Graham Jenkin
graham.a.jenkin at bankofamerica.com
415.436.5837