[Sigia-l] Usability Test Questions

[Dwayne King]

Hi Dan,
Not exactly what you are asking for, but I always prefer to phase the 
usability test questions in ways that the user would ask themselves. 
For instance, instead of, "Go to the site and find the shipping 
information page." I'd phrase it something like, "How long will it take 
to ship XYZ zippers?"

In regards to creative questions personally, I'd focus the creativity 
more on how you ask the question as opposed to what question you ask. 
Coming up with a crazy scenario is more fun, but maybe not as valuable. 
A lot of the what and how is going to be based on the personas or 
demographic using the site. Who the site caters to will drive a lot of 
the tone and task.

That's my though, shoot me down if you disagree.

Dwayne


On Aug 12, 2004, at 11:42 AM, Dan Linsky wrote:

> Can anyone suggest some creative tasks to have participants perform in 
> a website usability test?  The site is not very robust, basic 
> brochure-ware but I would like to get an indication of how people feel 
> about the unconventional navigation scheme.  There can only be so many 
> "Go into the site and find..." tasks.