[Sigia-l] IA: tools, methods

[BJ Cook]

Re: [Sigia-l] IA: tools, methodsthank you anthony and everyone for your help

BJ Cook
New Media Designer

----- Original Message ----- 
From: Anthony Colfelt
To: BJ Cook ; sigia-l at asis.org
Sent: Monday, April 05, 2004 9:34 AM
Subject: Re: [Sigia-l] IA: tools, methods


> Does anyone know any good tools or methods to use to show workflow
> efficiency or the unefficiency. As far as is concerned with inter-office
> paper flow?

You might be interested in doing some research on 'Value Stream Mapping'
which is used to try and analyse where there are inefficiencies and value in
a process or work flow. Its used extensively in the manufacturing industry
and has been mentioned within the Lean Software Development community as a
tool for isolating waste in programmes of work.

Mary Poppendieck speaks about this in the context of Lean Software
development - http://www.poppendieck.com/consulting.htm#Value_Stream .
Although her site doesn't give too much insight into this particular area,
she may be able to help if you were to email her directly. She gave a
keynote speech at 'XP Day' here in London back in December, the notes of
which I've documenteed here >>
http://www.colfelt.com/blog/agile_development/000076.shtml

Otherwise, there's lots of books about value stream analysis such as:
http://www.amazon.com/exec/obidos/tg/detail/-/1563272458/102-5823089-4536964?v=glance
that could help in getting you thinking.

Anthony Colfelt
  Senior Designer | BBC New Media
    7th Floor | Bush House - NW | Strand | London WC2B 4PH
      PH: 0207 557 3471 | MOB: 0779 617 4878
        anthony.colfelt at bbc.co.uk | http://www.bbc.co.uk
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