[Sigia-l] love thy client (was Re: [Sigia-l] "Study: Content Management Tools Fail")

[Pittas Marios]

Ziya

> By far the most difficult thing in a project is to figure out what the
> client *really* wants. I don't mean what the specs should be for a given
> system, but how that system gets positioned within conflicting power
> struggles in that organization.

200% true.

> Figuring this out is difficult for an outsider. This is another reason why
I
> try to get to the prototype as soon as possible. It's easy for people to
> ignore charts, wireframes, etc. It's more difficult to ignore a living,
> breathing prototype that looks like something that can affect everyone's
> work habits soon. It focuses the mind and causes all the arguments,
> opposition, etc., to come out of the woodwork into the open. Then you get
a
> better sense of where people/departments stand and the product can then be
> better shaped technically to suit the 'real' purpose.

Hm.. since the issue is a political one, then the issue is ALL about
politics. As such, whether you prototype or not, you can still get shot
down. As I have always worked with prototypes I cannot say what life without
them will be like :( BUT I can definitely say that prototypes DO NOT solve
all political issues!!


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