[Sigia-l] Contract Interaction Design Position with Bank of America

[Jenkin, Graham A]

Hello all

We're looking to hire one contract interaction designer for our eCommerce User Experience group here at Bank of America in Charlotte, NC.  The contract will be full-time for 6 months with opportunities for extension.  The contractor should have financial services experience.  Experience with mortgage and loan products is a plus.  A more detailed job description is outlined below.

If interested, please forward me an email at graham.a.jenkin at bankofamerica.com, with the subject "Re: Interaction Designer - Bank of America" and include the following:

- Resume
- Brief description of experience, projects, and qualifications
- Rate range
- Sample wireframes and any other sample docs: task flows, conceptual model, usability testing plan/results, etc.

Feel free to email with any questions/comments.  I will respond to all candidates within the next 2 weeks.

-- Graham


Bank of America
eCommerce User Experience Team
Interaction Design Contractor

Summary
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The core responsibility of the Interaction Designer is to lead user-centered design processes to ensure that web-based products, applications, and marketing pages are easy to use and help customers and associates fulfill their goals.

Key Responsibilities
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- Gather and maintain business requirements working with line of business and segment representatives
- Drive the optimum implementation of functionality through research and usability testing
- Conduct task analyses to define user needs
- Develop high-level information flows and navigation systems
- Develop detailed page schematics
- Work with Technology & Operations to determine technology needs for given initiatives
- Engage with and coordinate user experience team members (visual design, content and editorial, usability engineering) in executing on initiatives
- Participate in the development of product prototypes for usability testing and proof of concept purposes
- Represent solutions throughout Bank of America
- Manage outside agencies utilized during various project phases

Required Experience and Skills
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- Minimum 3 years web application interaction design experience
- Demonstrated knowledge of software product development processes, particularly how they pertain to web development
- Demonstrated ability to understand complex financial services product offerings and why people interact with them.  Specific experience with mortgage and loan products is a plus.  
- Ability to understand and interpret existing site design and style guides and create effective solutions within those guidelines
- Demonstrated ability to communicate effectively through various formats (oral, written, graphic design) with staff and clients, both individually and in groups
- Working knowledge of various web-related technologies including HTML, XML, JavaScript
- Working knowledge of visual design tools including Visio, Photoshop, Illustrator
- Strong organizational skills
- Deadline- and detail-oriented
- Ability to multi-task
- Highly motivated toward continuous improvement and the ability to motivate others
- Ability to thrive under pressure and adapt to conflict situations

Location
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- Charlotte, NC (no relocation offered)
- The successful candidate should be eligible to work in the U.S.