[Sigia-l] NYC-CHI 29 Jan, 6-8PM: Antenna Design Case Studies/NYC Subway Vending Machines
lee.r.sachs at verizon.com
lee.r.sachs at verizon.com
Tue Jan 7 18:51:07 EST 2003
> but i also appreciate (begrudgingly, rarely) those things it does do that
are
> impossible w/pen & paper.
Yep, that's called 'lowering the bar.'
> no that's called 'agreeing with you:' machines do things that are
impossible w/pen & paper (whether MSFT makes them or not.)
> also, MSFT is a software designer/developer. the MTA's job is to
> move people around the city, not create user interfaces.
If you go into the caverns of the NYC subways as an out-of-towner, you'd
strongly disagree with that notion. How can you move people around without
an 'interface' to your system?
> but like any business, the interface is only one piece of the experience.
did you remember when the closest thing > to art underground was graffiti
on the cars and urine on the platform? now, they actually have
publicly-financed > art underground.
> (geez, i sound like i work for the MTA, which i don't. i still get
confused by those maps (which R.S. Wurman
> tried to redesign). i still hate the patterns, the nomenclature, the
color schemes.
When you go into Prada you expect to get
a "positive user experience" (hopefully, you'll get it :-)
> red flag, red flag! Prada? being treated by rudely by snobby
salespeople selling overpriced, overdesigned swag?? > that's sort of the
opposite: beautiful store filled w/empty goods & promises. whereas the
subway is: dark, dirty, > noisy crowded place, but a couple of surprises
in interface that are unexpected. i never even *put* a bar on the > subway
experience, b/c i always dissed it as a getting from place to place, not a
place to actually enjoy
> using their product. you'll see me hanging out in the apple store in
soho, thank you. not prada. now that's a
> positive user experience!
Best,
Ziya
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