[Sigia-l] Flash and User Experience

[Ken Bryson]

I'll offer no opinion, but point you to this link:

http://www.flazoom.com/usability/

A flash usability community.

-kb

> -----Original Message-----
> From: sigia-l-admin at asis.org
> [mailto:sigia-l-admin at asis.org]On Behalf Of
> Andrea Tanzi
> Sent: Tuesday, February 18, 2003 12:55 AM
> To: Sigia-l at asis.org
> Subject: [Sigia-l] Flash and User Experience
>
>
> Ok here’s the thing:
>
> I have my first potential client ok. I prepared a ppt with all the
> explanations and justifications needed to user experience
> consulting and
> IA. It went great. The Marketing Manager whom I was with seemed to
> understand everything and was very impressed by my body of
> knowledge and
> real life examples that he could so well relate to.
>
> Then he said that he had an offer from a design shop that was
> within his
> budget. This design shop develops in Flash MX / .Net technology. He
> showed me their website and a couple of their clients' sites. All of
> them completely developed in Flash.
>
> The client is the only Toyota and Daihatsu dealer in my country. They
> are huge here. (Toyota is by far the leading car brand here)Their
> business is very complex and very customer service oriented.
> There is a
> lot they could do on the web as far as customer relationships
> goes. They
> are also the perfect candidates for a CMS.
>
> I am personally not very fond of Flash. I am also well aware of the
> improvements they've made with this MX version, well actually not very
> well aware since the point of this email is actually to know your
> opinions on the matter.
>
> I didn't make a judgment right then and there, instead I said I would
> study the situation since the marketing manager is expecting my
> recommendation that would also include an option if I'm not for the
> Flash developers and off course a budget.
>
> What are your experiences with Flash and usability, labeling, scaling,
> back end integration, cms, crm and general user experience, not only
> from the customer perspective but also from the site administration
> side?
>
> Thanks,
> Andrea Tanzi
> User Experience Consultant
> San José, Costa Rica
> www.andreatanzi.com
>
>
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