[Sigia-l] JOB : Seattle : User Experience Analyst

[Camozzi-Ekberg, Trish]

Job number: JSB201167

Marketing Specialist / User Experience Analyst
Banking and Financial Services eMarketing Team  
WASHINGTON MUTUAL
US-WA-Seattle-Marketing Spec 

Washington Mutual Bank ranks as one of the top 10 largest banks, and one of
the leading lenders in the U.S. Even more exceptional, is the fact that
we've created a friendly, progressive work environment built on respect for
each person's unique contributions. So, if you want to join a team that
thinks big, but feels small, take a look at Washington Mutual.  

Marketing Specialist / User Experience Analyst for the Banking and Financial
Services eMarketing Team  

The User Experience Analyst is responsible for designing and executing
usability studies for the wamu.com web site.  The analyst works with a
project coordinator and internal business partners to deliver insightful
usability findings and recommendations for user interface improvements.  

KEY RESPONSIBILITIES: 
	*	Responsible for recruitment profile, screener, test design
strategy, study documentation and execution.  Must provide final analysis
complete with interface design recommendations. 
	*	Build knowledge base of user interface research, trends,
practices and techniques.  Strong understanding of user interface design
practices and principles a must.   
	*	Identify usability defects based on heuristic and
statistical analyses. 
	*	Present findings to project teams and other internal
business partners.  Write concise reports under tight deadlines. 
	*	Work with web design team members to recommend improvements
to architecture, site navigation, labels and other design elements. 
	*	Research and define target audience groups and profile user
traits, characteristics, motivations, etc. 
	*	Effectively manage multiple projects under tight time
frames. 
	*	Understand project goals and design requirements by
interpreting project documentation, participating in project meetings,
working with project managers and interviewing clients. 
	*	Other projects and responsibilities as required.  

EXPERIENCE/EDUCATION REQUIREMENTS: 
	*	3+ years directly related experience of increasing
responsibility. ("Related" includes: usability research, interactive design,
information architecture, market research).   
	*	Demonstrated experience relating to Internet user experience
research required.   
	*	M.A. in human computer interaction, cognitive psychology or
related field desired. Equivalent experience accepted. 
	*	Extensive knowledge of user experience research tools and
techniques (e.g. field research, heuristic reviews, benchmarking, card
sorts, lo-fidelity prototyping methods, etc). 
	*	Solid experience with Photoshop, Adobe Acrobat, Visio, MS
PowerPoint, MS Word, MS Excel and MS Project. 
	*	Experience with HTML web site design. 
	*	Strong communication, critical thinking and creative
problem-solving skills required.  

	Ability to demonstrate success in these areas preferred.   
	*	Ability to communicate research results, methods and
approaches, orally and in writing. 
	*	Strong writing, verbal, presentation and moderator skills.
Strong techniques and methods for group facilitation and consensus building.

	*	Ability to work independently, in a team, and with or
without direction.  

*For consideration, please include salary requirements along with resume 
*Will also consider Senior Marketing Specialist / User Experience Analyst 
*There is no relocation offered for this position  

With a history dating back to 1889, Washington Mutual has become a very
diverse company, we strive to attract and keep the most capable and skilled
people, regardless of their age, race, gender, ethnic origin, sexual
orientation, disability or religion. We provide an environment of
unparalleled opportunity to talented, motivated individuals through internal
career advancement, training programs, education reimbursement, and paid
community volunteer programs.  

Washington Mutual offers an outstanding compensation package comprised of:
competitive salaries, bonus opportunities and generous vacation, sick and
holiday pay. For qualified positions, we also offer comprehensive health
benefits including medical, dental and life insurance as well as retirement
benefits, including a 401(k) program and Employee Stock Purchase Program.


All applicants should apply online via wamu.com.  Once they've applied,
applicants can send their resume to Patsy Smith (patsy.smith at wamu.net)

Posted as a courtesy by:


Trish Camozzi-Ekberg
trish.camozzi-ekberg at weyerhaeuser.com
253-924-3283
253-924-3612 (fax)
Library & Information Resources
Weyerhaeuser Company