[Sigia-l] Information-centered Design (was I Want My GUT of Information Arc hitecture!)

Listera listera at rcn.com
Fri Apr 4 00:31:43 EST 2003


"Hilary Marsh" wrote:

> This is a wonderful vision, but it's not always financially possible.

You are being overly charitable: it's almost never financially possible.

> In an e-commerce situation, there are two audiences to please: the
> customer buying the merchandise, and the manufacturers providing the
> merchandise. Without manufacturers, there are no customers...

(This was beaten to death about 18 months ago in a thread here but it's
instructive to remember) especially if you are an outside consultant, the
IA's customer/client is the company (that signs his check) without which the
IA doesn't even get to reach the 'user'.

To me this is pretty self-evident and uninteresting. What's interesting is
the notion that if IAs want to restructure that relationship, focusing
simply on a narrow range of taxonomic minutiae (as a profession) is not
going to be very helpful in the hierarchy of decision making in an
organization and on a project. An IA cannot 'champion' the user without
first 'championing' the client and its commercial interests.

Ziya
Nullius in Verba 





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