[Sigia-l] Defusing Techies?

Listera listera at rcn.com
Wed Oct 9 02:05:10 EDT 2002


"Jody A. Hankinson" wrote:

I don't know what Tufte wrote, but...

> Tufte says the engineers weren't compelling. The charts and diagrams did not
> communicated the imminent failure of the O-ring.

The question is, to whom?

It makes little sense to take an engineer and put him in front of a company
president or a Presidential Commission, for that matter, mostly because
engineers do not report to non-technical higher-ups. You need a "translator"
there, like a Project Manager.

So in this context the question is, did the managers of those engineers
understand the issues raised? Did they fail to understand them or chose to
ignore them or were pressured to paper them over?

In other words, were the engineers bad communicators or were their admins
villainous?

"awful consequences result when heroic engineers are ignored by villainous
administrators."

I think these are two different issues. To me, to get back on topic, this
raises two imperatives: we need technical people to communicate better and
we need (more) dual-capable (tech-oriented) IAs/Project Managers/Team
Leaders/etc.

Best,

Ziya




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