[Sigia-l] time-out session lengths, security, and user tasks

[George Olsen]

Samantha Bailey said:
> One thing we have consistently found is that users consistently
> need/want more time to complete tasks than we initially imagine using
> the "seems reasonable" rule of thumb

My bank has a nice approach to handling this. Although it's got a
10-minute timeout, 60 seconds before it times out, they open a pop-up
window that warns you that your session is about to expire and lets you
either continue working (by clicking).

If you get timed out, the pop-up window remains open with a message that
explains what happened and that it was done for security reasons.