[Sigia-l] re: Time for communications to take charge of your website

[Louis Rosenfeld]

Ziya Oz wrote:

> "George Olsen" wrote:
> 
>> Depending on the company and the site, it might make sense to have it owned
>> by marketing, customer service or HR.
> 
> 'HR'? Surely you are jesting.
> 
> A website brought to you by people who can't even put together a meaningful
> job description document! I'd love to see a stellar example of a HR-owned
> site that isn't focused strictly on HR activities.

Actually, HR really is worth considering, especially for intranets.  HR
departments often provide information to an audience that cuts across
several or all departmental silos.  That's a good first step toward
developing a single information architecture for a large, multi-site
information environment.

You can't see many stellar examples of these because, well, as intranets,
they're behind firewalls.

I haven't read Gerry's article, but I'm hoping he's saying that
communication departments are good *candidates*, not the only ones who
should always take on this responsibility.

Everyone raise your right hand and repeat after me:  "It depends, it
depends, it depends..."

cheers


Louis Rosenfeld
www.louisrosenfeld.com
information architecture consulting