[Sigia-l] Elements of Documentation

[Jesse James Garrett]

>> What is a message catalog?
> 
> A database of inline error, exception, informational and instructional
> messages that can be dynamically called to a page-level message component
> based on user ID, role, system/object state or some other parameter. Allows
> messages to be re-used as appropriate and dynamically generated rather than
> hard-coded. In addition to typical error messaging, such a system can be
> tied to personalization, upsell/cross-sell, etc. The IA would conceivably be
> involved, at a minimum, in determining message types and identifying pages
> that require messages.

Sounds to me like you need content experts, not an IA. That's not to say
that someone couldn't be both, of course, but what you're describing is
really a matter of content strategy and content requirements, not
architecture.


___________________________________________________________________________
Jesse James Garrett         I'm not ignoring you, I'm just writing my book:
jjg at jjg.net                                    http://www.jjg.net/elements/