[Sigia-l] confused by new windows?

[Jonas Söderström]

Dear all,

The following statement is made in a corporate web usability manual under development:

- To let links open new windows often confuses the user.

A bit down, the statement is repeated as

- Inexperienced users are often confused when links are opened in a new window.


Is there someone who can point to actual research, on real users, concerning this? What kind of users have been subject to investigation - young, old, etc? How recently? (Note: I don't need your general impressions or feelings about this - just the facts, please.)

Mail me directly and I'll summarize to the list.

Best regards

Jonas Söderström

Jonas Söderström
senior information architecht
Selmedalsringen16
S-129 36 Hägersten
Sweden
phone: +46-8-744 24 91
mobile +46-70-632 24 56
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For the lesson lies in learning and by teaching I'll be taught 
for there's nothing hidden anywhere, it's all there to be sought
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